Booking Conditions

 

These are the booking conditions which will apply to your holiday. Please read them carefully.

 

Limit of Liability

We accept responsibility for ensuring that all parts of the tour are supplied as described. We accept only limited responsibility for the performance of the services provided by airlines, coaches, hotels and other suppliers.

 

Cancellation by Habsburg Heritage

In the unlikely event that we do not reach the minimum number of participants required to make a tour viable, we reserve the right to cancel the tour.  In this case there would be a full refund of all payments made, and notification of cancellation would be at least six weeks before the date of departure.  If cancellation is necessary on the advice of the Foreign and Commonwealth Office because of force majeure – war or civil disturbance, cessation of diplomatic relations, natural or nuclear disaster – we shall refund the portion of payments made to us that have not been committed irrecoverably by us to the tour. We also reserve the right to cancel any booking for which full payment has not been received by the date due.

 

Changes by Habsburg Heritage

At the time of publication and confirmation all information has been checked and is correct to the best of our knowledge. However changes may need to be made for reasons beyond our control to flight times, hotel, programme, etc.  In the event of a substantial alteration you will be notified and will have the right to withdraw from the holiday and receive a full refund.

 

Changes and extensions by Client

Where made, these may be subject to a surcharge

 

Cancellation by Client

If a customer cancels a booking, the following charges will be payable depending upon the number of days prior to departure date:

 

More than 71 days before departure                                                                                                 loss of Deposit

70 to 42 days before departure                                                                                                          40% of Invoice

42 to 8 days before departure                                                                                                            90% of Invoice

Less than 8 days before departure                                                                                                   100% of Invoice

 

Your insurance policy may cover you for all or part of these losses.

 

Passports and Visas

British passport holders should ensure that there is still six months validity.  Other passport holders must ensure they have the necessary visas to enter the countries visited.

 

Consumer Protection

The air holidays and flights overleaf are ATOL protected, since we hold Air Travel Organiser’s Licence number 5625 granted by the Civil Aviation Authority. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information, visit the ATOL website at www.atol.org.uk.

 

Government Tax on all Flight Departures

The UK government tax and foreign taxes in force at the time of booking are included in the holiday price.

 

Surcharges

Our costings are based on exchange rates ruling on 29 September 2010. Surcharges may be imposed if costs increase as a result of government action, currency fluctuation or air fares. The first 2% of any increase will be absorbed by Habsburg Heritage. If we need to impose a surcharge in excess of 10% you will have the option of cancelling with a full refund. This right to cancel must be exercised within 14 days of receiving written notification of the surcharge.